Program Coordinator

PROGRAM COORDINATOR (PC)
Adult Residential Program
Westfield, MA | Full-Time

Lead with purpose. Support with confidence.
As a Program Coordinator (PC), you will oversee the daily operations of an adult residential home supporting individuals with Autism and developmental disabilities. You’ll guide staff, coordinate care, and ensure a safe, structured, and positive home environment. This is a leadership role ideal for someone experienced, organized, and ready to take full ownership of program operations.

What You’ll Do

• Oversee day-to-day operations, assigning tasks and guiding staff to ensure smooth site functioning.
• Provide direct care and support when needed, modeling best practices for the team.
• Manage all MAP-related responsibilities, documentation, safety procedures, and site compliance.
• Coordinate shopping, meal planning, recreation activities, and household needs.
• Maintain communication with upper management, nursing, and clinical teams.
• Serve as primary on-call support except on the APC’s assigned days.

What You Bring

• High School Diploma or GED.
• Valid U.S. driver’s license with 1+ year of licensed driving experience required.
• MAP certification required.
• 2+ years prior experience supporting individuals with developmental disabilities and implementing crisis intervention/physical management experience required.
• Prior supervisory experience required.
• Strong communication, organization, and decision-making skills, and ability to lead a team, prioritize needs, and problem-solve in real time.

Why Join Us?

• Competitive pay: $26/hour.
• Health Benefits: Medical, dental, and vision insurance.
• Education Support: Tuition reimbursement & student loan repayment.
• Retirement Planning: 403B with employer match.
• Career Growth: Paid training and advancement pathways.
• Well-Being Support: Access to our Employee Assistance Program (EAP) for 24/7 support.
• Flexibility: Dependent care FSA and additional voluntary benefits.

Lead a team that makes a difference every day — Apply today!