Consultant, Customer Energy Solutions

At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Consultant to help shape how that impact shows up in the world.E Source is a research, data/analytics, and technology-focused professional services firm focused exclusively on the utility industry in the US and Canada. We help utilities target and serve their customers more effectively, enhance and optimize their grid, and leverage operating best practices and technologies to manage their business more effectively. Headquartered in Texas, we have 450+ employees across the US and Canada. Learn more at www.esource.comAs a Consultant, you’ll support applied research and evaluation projects that help utility clients better serve their customers. You’ll collect and analyze qualitative and quantitative data and develop insights that inform program design, performance improvement, and customer <experience.You>’ll work as part of collaborative project teams, serving as a lead or co-consultant on project tasks and applied research and evaluation engagements. You’ll contribute to meaningful client work while continuing to build your technical, analytical, project management, and consulting skills, with support from project managers, senior consultants, and subject matter <experts.In> this role, you will:Develop and refine interview guides, survey instruments, focus group materials, and other data collection tools that gather clear, relevant, and actionable informationConduct interviews with program staff, market actors, utility customers, and other stakeholders, and support additional primary research activities as neededContribute to analysis plans that define how qualitative and quantitative data will be cleaned, organized, reviewed, analyzed, and interpretedExecute analysis plans using established research and evaluation methods and appropriate analytical toolsDocument analytical decisions, methods, assumptions, and steps clearly so work is transparent, replicable, and ready for reviewConduct an initial quality review of your own work to catch errors, inconsistencies, or gaps before sharing outputs with the project teamDevelop data visualizations, graphics, tables, and analytical outputs that communicate findings clearlyInterpret research and evaluation findings and contribute to reports, presentations, memos, and other client-facing deliverablesManage multiple assignments while meeting project deadlines, communicating status proactively, and raising risks or issues with potential solutionsWork as part of a collaborative project team, coordinating with project managers, senior consultants, subject matter experts, engineers, and data scientists to support successful deliveryYou’re likely a great fit if you:Have used applied research or program evaluation methods through coursework, internships, or professional experienceBring intermediate qualitative and quantitative analysis skills, including the ability to organize, interpret, and summarize dataThink critically and solve problems well, connecting data, findings, and client questionsCommunicate clearly in writing and verbally, including explaining methods, findings, and implicationsAre proficient with Excel and familiar with analytical software such as Stata, SPSS, R, Python, or similar toolsTake initiative and ownership, following through on assigned work, anticipating next steps, and contributing proactively to project teamsStay organized and manage your time well, balancing multiple priorities and deadlinesAnd even better if you:Have conducted interviews, focus groups, or other qualitative research activitiesHave designed surveys, analyzed survey results, and summarized key findingsAre familiar with mixed-method evaluation approachesHave experience cleaning, managing, and preparing data for analysisHave basic knowledge of the utility or energy industry, including exposure to programs such as energy efficiency, demand-side management, electrification, customer experience, or distributed energy resourcesExperience and Skills to Qualify Include: Bachelor’s degree with one to three years of relevant experience in applied research, program evaluation, social science, or a related fieldAlternatively, a master’s degree or PhD with one to two years of professional or applied experienceAt E Source, you’ll work alongside people who are thoughtful, curious, and deeply knowledgeable about utility and energy systems. We value clarity over jargon, substance over flash, and collaboration over ego. You’ll have the opportunity to grow your skills, contribute to meaningful work, and help shape a company that plays a real role in how the energy future unfolds.What you can expectExcellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; medical and dependent-care flexible spending plans, and paid parental leave.A flexible time off (FTO) policy that provides paid time away from work, approved by your manager, while ensuring business needs, workload commitments, and appropriate coverage are maintained.A 401(k) plan with a 3% employer match.The budgeted salary for this position is $68,000–$83,000 USD + annual bonus. Actual pay will be adjusted based on experience.This job will be remote, with minimal travel (1-4 times a year)Applicants must be authorized to work for any employer in the US or Canada. We’re unable to sponsor or take over sponsorship of employment visas or Labour Market Impact Assessments (Cdn) at this time.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source. If you are interested in similar job opportunities in the future, visit the E Source careers page for a listing of all open positions and contact Human Resources.We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.#LI-Remote