Account Associate (Account Management)

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re
living our mission
and growing our homes in South Korea and Japan.
Believing in the
power of a team
, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace
being human
in a driven and
result focused
environment to
make things happen
and ensure the dream becomes a reality.
With an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.
Come
enjoy the journey
with us and become a Cove Superstar!
Job Title:
Account Associate
Job-Type:
6 months contract with potential for permanent employment
Reports To:
Sr. Account Manager
Location:
Jakarta
What you’ll be doing:
Build strong, long-term relationships with clients and stakeholders
Identify patterns and insights through data analysis and qualitative observations
Develop operational assessments and provide strategic recommendations to partners
Conduct regular training sessions for partners’ teams to ensure effective implementation of SOPs
Prepare reports, presentations, and account review materials for clients
Identify account growth opportunities and support partners in resolving operational issues when needed
Conduct routine property inspections and submit inspection reports to ensure compliance
Support contract renewals and negotiations
What makes you a great fit:
Bachelor Degree in any major
Preferably has experience working in the real estate, hospitality industry, and/or early-stage startup
Tech-savvy (able to write product documentation and understand users’ pain points)
Fresh graduates who are highly organized and have excellent communication skills are welcome to apply
Excellent communication and relationship-building skills
Data analysis and understanding are a must (minimum pivot table and basic excel formulas)
Assertive and well organized
Result oriented
Always learning and having a continuous improvement mindset