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Program Manager, AI Data Ops

AiDASH, Inc. · Remote, Karnataka, India

Operations ManagementRemoteImported listingfull-time17 days ago

About The Role

<div class="content-intro"><p><strong>About AiDASH</strong><br><br><span data-teams="true">AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid.</span> Learn more at <a href="https://www.aidash.com." target="_blank">www.aidash.com.</a></p>
<p><span data-contrast="auto">The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. </span><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/topics/north-america-technology-fast-500.html?utm_source=bngaiwebsite&utm_medium=referral&utm_campaign=evolve-banner"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Deloitte Technology Fast 500</span></span></a><span data-contrast="auto">™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024.</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p>
<p><span data-contrast="auto">Join us in Securing Tomorrow Together!</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p></div><h4><span data-contrast="none">The Role</span></h4>
<p><span data-contrast="none">AiDASH is looking for a high-agency Program Manager to help scale our AI Data Ops function: the team responsible for sourcing, processing, and annotating the satellite and remote sensing imagery that powers our AI/ML models.</span><span data-ccp-props="{"335559739":120}"> </span></p>
<p><span data-contrast="auto">This role is a new addition to the leadership team, created specifically to bring an </span><strong><span data-contrast="auto">automation-first, numbers-backed, process-driven</span></strong><span data-contrast="auto"> operating model to how Ops runs . </span><span data-contrast="none">This role is designed to reduce operational complexity over time, not to manage individual queues or projects indefinitely. You will sit at the intersection of strategy, operations, vendor management, and data science delivery, helping AI Data Ops evolve from a fast-scaling function into a well-designed, repeatable operating system.</span><span data-ccp-props="{"335559739":120}"> </span></p>
<p><span data-contrast="none">You will need to zoom in to solve real problems on the ground — a stuck vendor SLA, a high priority escalation, a broken handoff — and zoom out to design the processes, playbooks, and automation that stop the same problems from recurring.</span> <br> <br><span data-contrast="auto">This is a high-visibility, build-from-scratch role: you'll be judged on the systems and habits you install, not just the projects you close.</span><span data-ccp-props="{"335559739":120}"> </span></p>
<h4><span data-ccp-props="{"335559739":120}"><br><span class="TextRun MacChromeBold SCXW196813723 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW196813723 BCX0" data-ccp-parastyle="heading 1">How </span><span class="NormalTextRun SCXW196813723 BCX0" data-ccp-parastyle="heading 1">You’ll</span><span class="NormalTextRun SCXW196813723 BCX0" data-ccp-parastyle="heading 1"> Make an Impact:</span></span></span></h4>
<p><strong><span data-contrast="auto">Automation & AI-native ways of working</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":450,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Identify repetitive, manual workflows across annotation, QA, imagery processing and reporting, and drive their automation — via internal tooling, scripting, RPA, or AI-assisted workflows.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Build and own the automation roadmap and drive it seamlessly across the team</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Program & project management</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":450,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Run structured program governance (milestones, RAID logs, status cadence) across cross-functional initiatives that no single manager owns end-to-end.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Bring discipline — timelines, ownership, dependencies — to all team initiatives</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Cost reduction</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":450,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Own a cost-efficiency roadmap for Ops: vendor spend, tooling spends, rework/error costs, and capacity utilization.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Build the business case and track savings with real numbers- Clear visible impact</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Vendor performance frameworks</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":450,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Design and own scorecards/SLAs for imagery, annotation and other third-party vendors.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Run regular vendor performance reviews and own escalation/renewal/replacement decisions in partnership with managers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Cross-functional ownership & data ownership</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":450,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Serve as the connective tissue across all managers and leads — surfacing shared problems (tooling, process, vendor etc) that no single manager can fix alone.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Own org-wide SOP creation and the dashboard/metrics layer (throughput, quality, SLA, utilization) so every manager works off the same numbers.</span></li>
</ul>
<p><strong><span data-contrast="auto">Enable leadership with insight and structure</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":450,"335559737":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Build dashboards/reports tracking throughput, accuracy, vendor performance, and cost efficiency; define KPIs that drive decisions on quality, capacity, and cost</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Manage budgets across data sourcing, annotation ops, and vendor contracts, identifying cost-optimization opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":450,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Translate ambiguous problems into structured, actionable plans</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<h4><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"><br><span class="TextRun MacChromeBold SCXW94871352 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW94871352 BCX0" data-ccp-parastyle="heading 4">What We're Looking For:</span></span></span></h4>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">5+ years of experience spanning program/project management, business operations, or management consulting — ideally with exposure to automation, Ops, vendor management and cost optimization.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">A genuine track record of building metrics/automation programs from scratch — not just running ones someone else designed.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Comfort with data: you should be able to build and defend a dashboard or a business case yourself, not just commission one.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Strong written and verbal communication — you'll be the face of Ops in external conversations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Experience managing external vendors/partners and negotiating SLAs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Bonus: prior exposure to GIS, geospatial, imagery, or annotation-heavy operations; experience standing up automation/RPA/AI tooling programs (This is not mandatory)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Must-have: hands-on experience working in a startup environment.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"><span data-contrast="none">We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":240}"> </span></span></p>
<h4><span data-ccp-props="{"335559739":120}"><span class="EOP Selected SCXW196813723 BCX0" data-ccp-props="{"335559738":320,"335559739":140,"335572079":8,"335572080":4,"335572081":1919464,"469789806":"single"}"> </span></span></h4><div class="content-conclusion"><div>We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.<br><br>Read our Privacy Policy here: <a id="menur8uvg" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.aidash.com/policy/privacy-policy/" target="_blank">https://www.aidash.com/policy/privacy-policy/</a>
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