ServiceNow Lead Engineer - AI

<p><strong>ServiceNow Lead Engineer – AI (India)</strong></p>
<p>Join the Crew That’s #GoingBeyond</p>
<p>At NewRocket, a global Elite ServiceNow Partner, we don’t just implement technology—we help the world’s top enterprises navigate change with confidence. Now we’re building the next frontier: Agentic AI in ServiceNow.</p>
<p>We’re looking for a ServiceNow Lead Engineer (India) to spearhead our AI/ML development efforts. This is your chance to lead a high-impact team and design AI solutions that transform workflows, boost intelligence, and set new industry standards.</p>
<p>What You’ll Do</p>
<p>As the Principal Architect, you’ll take charge of design, development, and leadership across our AI/ML practice:</p>
<ul>
<li>Lead & Inspire – Mentor a team of AI/ML developers while shaping next-gen Agentic AI solutions in ServiceNow.</li>
<li>Build AI at Scale – Develop, train, and deploy ML models for predictive analytics, classification, and clustering.</li>
<li>Cloud Power – Work across AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI) to deliver scalable solutions.</li>
<li>NLP Innovation – Fine-tune Hugging Face transformer models (BERT, GPT) for classification, summarization, and sentiment analysis.</li>
<li>Smart Automation – Build chatbots and AI automations with Microsoft Teams, Azure AI, and ServiceNow.</li>
<li>Big Data Mastery – Harness Apache Spark and Snowflake for large-scale analytics and data processing.</li>
<li>Data Engineering – Design ETL pipelines ensuring quality, transformation, and validation.</li>
<li>Database Excellence – Optimize SQL, MySQL, PostgreSQL, and MongoDB for performance.</li>
<li>Visual Storytelling – Turn insights into impact using Tableau and Power BI.</li>
<li>LLM Leadership – Train and deploy Large Language Models for conversational AI, generation, and summarization.</li>
<li>Agentic AI – Engineer autonomous, adaptive AI agents capable of real-time learning and decision-making.</li>
</ul>
<p>What You Bring</p>
<ul>
<li>5+ years applying AI & automation within ServiceNow ecosystems.</li>
<li>Proven track record in a senior/lead role, mentoring developers and guiding complex projects.</li>
<li>Strong coding expertise in Python & SQL, with ML frameworks (TensorFlow, PyTorch, Scikit-learn).</li>
<li>Deep knowledge of algorithms, OOP, and functional design principles.</li>
<li>Proficiency with Pandas, NumPy, Matplotlib, Seaborn for analytics.</li>
<li>Cloud fluency: AWS, Azure, Google Cloud.</li>
<li>Experience in big data processing (Spark, Snowflake).</li>
<li>NLP expertise with Hugging Face and cloud AI services.</li>
<li>Strong grasp of databases, data warehousing, and optimization.</li>
<li>Skilled with data visualization tools (Tableau, Power BI).</li>
<li>A collaborative spirit, eager to adapt, learn, and lead in an evolving AI landscape.</li>
<li>Exceptional problem-solving and analytical skills.</li>
</ul>
<p>Education:</p>
<ul>
<li>Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field.</li>
</ul>
<p>Why Join Us?</p>
<ul>
<li>Work on cutting-edge AI/ML projects with global enterprises.</li>
<li>Be at the forefront of Agentic AI in ServiceNow.</li>
<li>Join a culture where your voice matters, your growth matters, and YOU matter.</li>
</ul>
<p>We’re not just building AI—we’re building the future of intelligent enterprises.<br>Come join our crew. Go Beyond with NewRocket.</p>
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