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Assistant Manager - Warehouse Operations - Contract Logistics

DP World · Uttar Pradesh, India

Inventory / WarehouseImported listingcontract10 days ago

About The Role

Warehouse Operations

  • Oversee daily warehouse activities including receiving, put-away, storage, picking, packing, and dispatch operations.
  • Ensure timely and accurate execution of customer orders and shipment schedules.
  • Monitor operational KPIs such as productivity, order accuracy, turnaround time, and dispatch performance.
  • Optimize warehouse space utilization and operational workflows.

Inventory Management

  • Ensure accurate inventory tracking and stock reconciliation.
  • Conduct cycle counts, stock audits, and discrepancy investigations.
  • Maintain inventory accuracy within WMS/ERP systems.
  • Monitor inventory movement and material handling practices.

Team Supervision

  • Supervise warehouse supervisors, operators, and associates across shifts.
  • Support manpower planning, rostering, and workload allocation.
  • Conduct training sessions on SOPs, safety, and operational best practices.
  • Drive team productivity, discipline, and performance management.

Customer & SLA Management

  • Ensure customer SLA adherence and service quality standards.
  • Coordinate with customers and internal stakeholders for issue resolution and operational updates.
  • Support customer audits and operational review meetings.

Process Improvement & Compliance

  • Identify opportunities for operational efficiency and cost optimization.
  • Support implementation of Lean, 5S, Kaizen, and continuous improvement initiatives.
  • Ensure compliance with EHS standards, SOPs, and statutory requirements.
  • Maintain warehouse safety and housekeeping standards.

Reporting & Coordination

  • Prepare operational MIS reports and productivity analysis.
  • Coordinate with transportation, procurement, and customer service teams.
  • Support budgeting and operational cost monitoring activities.

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