IT Warehouse Support Associate

IT Support Associate

This IT Support Associate will be responsible for assisting with IT hardware setup, shipping, asset management, receiving, and troubleshooting of equipment in our Warehouse/Distribution Center in Lebanon, IN.

Responsibilities

• Fulfill equipment requests to be setup, packaged and shipped out of our IT warehouse.
• Assist/Maintain accurate records in Service Desk + for Inventory Asset Management.
• Install, troubleshoot, and monitor desktop hardware, OS and application Software
• Maintain accurate records of requests in our Service Desk +
• Manage network users through Active Directory, O365, Azure and Exchange according to corporate policy
• Shipping, receiving, and testing of large quantities of IT equipment to repurpose, recycle, and/or redeploy.
• Ability to work at a high level of independence, utilizing resources with good judgment.

Qualifications

• 1-3 years experience in a IT Support, fulfillment/distribution center, warehouse or similar
• Previous Inventory / Customer Service / IT Troubleshooting related experience is desired.
• Previous experience with Windows PC device setup strongly desired but not required.
• Detail oriented with the ability to manage multiple tasks.
• Strong verbal and written communication skills.
• Forklift experience and certification preferred and will be required upon hiring.
• Ability to frequently lift, move and maneuver up to 75Ibs.
• Must be in the office Mon-Fri, working hours are from 8:30AM – 5:00PM EST.

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range

$24.54-$29.44 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.