Engineer I, Field Services

Job Title:
Engineer I, Field Services
Job Description:
The Role:Engineer ,Field Services
Entegris is seeking aField Service Engineer,material solutionsdivisionwho will havetremendous visibility within the company,leadingefforts to solve our customers’ most challengingproblems and sellcustomer service.The Field Service Engineer will be assisting with liquid, solid, and gas equipment commissioning, troubleshooting, liquid/gas/solid canister changes, data collection, and facilitating prompt return of empty cylinders and canisters. Training will be provided to help the candidate increase competency and progress in the company.
In this role you will:
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Conductsolid source delivery cabinet (SSDC) or liquid delivery system (LDS)shipment, installation, set-up, troubleshooting, and maintenance for multiple customers
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Servehardware partsreplacement and software upgrade services for customer requests and development/improvementplan
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Performampoule / canister/ cylinderreplacementwork based on SOP.The replacementworkincludes a leak check and pressure monitoring,etc..
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When handling chemicals, be sure tostudyand understand theMaterial Safety Data Sheet(MSDS)
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Own customer evaluations to ensure sharp execution so benefits of the results are aligned withcustomer buying motives and presented in a professional manner
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Need to minimize customercomplaintthrough smooth communication and quick response
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Communicate without barriers with account teams,supply chain, business units, and R&D teams in case oftechnicalissuesandto work efficiently.
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Train customers and fellow colleaguesonrelevanttechnicalknowledge
Traits we believe make a strong candidate:
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Bachelor’s degree in electrical / electronic / mechanical / material / chemical engineering is required
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Smooth communicationskill isSTRONGLY required
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Experience with vacuum valve, pressure gauge, MFC, regulator, fitting, switch,etc..is a plus
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Experience with electrical controls, PLC modules, relays,etc..is a plus
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Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic work environment and manage multiple activities
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Proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project) is a plus
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Proficient in written and verbal English is a plus
Your success will be measured by:
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We are seeking a Field Service Engineer who demonstrates a strong commitment to continuous learning and professional development. The ideal candidate will possess the ability to assess and diagnose technical issues, perform effective repairs, and proactively improve system functionality to prevent future problems.