Sales Manager - Corporate
Fa Evax Saasfaprod1 · Malaysia
About The Role
Your Day To Day
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Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
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Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations.
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Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community.
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Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
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Identify new business opportunities and expand market share.
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Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
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Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.
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Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
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Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
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Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
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Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
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Develop awareness and reputation of the hotel and the brand in the local community.
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Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan.
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Perform other duties as assigned.
What We Need From You
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Bachelor’s degree / higher education qualification / equivalent
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Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.
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Strong knowledge of local businesses and business trends required.
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Must speak local language(s).
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Other languages preferred.
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