HR Receptionist

DescriptionPOSITION TITLE: Human Resources Receptionist

REPORTS TO: Human Resources Director

HOURLY WAGE: $14.00

GENERAL RESPONSIBILITY: The Human Resources Receptionist serves as the first point of contact for the agency and provides front desk, clerical, and administrative support to the Central Administrative Office and Human Resources Department. This position supports daily office operations by ensuring a welcoming environment, accurate communication, and efficient handling of administrative and reception-related tasks.

SPECIFIC RESPONSIBILITIES:

Front Desk & Administrative Support

Greet visitors professionally, sign guests in and out, issue visitor credentials, and notify staff of arrivals
Answer incoming calls promptly and courteously; provide accurate information and route calls to appropriate staff or programs
Provide callers with general information regarding agency services, hours of operation, and locations

Receive, sort, and distribute incoming mail and deliveries
Process outgoing mail, including faxing, shipping, certified mail, and post office runs
Support basic clerical needs such as copying, filing, data entry, and scheduling as assigned

Maintain cleanliness and organization of the reception area and conference rooms
Monitor and restock reception and conference room supplies as needed
Manage reception-area inventory and notify appropriate staff when supplies need to be reordered
Update agency calendars and coordinate room scheduling as assigned
Provide clerical and administrative support to Human Resources and agency leadership as requested
Prepare new hire folders, orientation materials, swag bags, name badges, and ID copies

Assist with onboarding logistics as directed by the HR team
Send agency birthday cards and assist with other employee recognition efforts
Order flowers and general office supplies as requested
Additional duties as assigned

QualificationsQUALIFICATIONS:

High school diploma or GED required and experience in social work/human services preferred.
Organizational skills
Computer experience, including strong knowledge of Microsoft Office (Excel, Word, Outlook)
Knowledge of community, agencies and resources is preferred.
Excellent customer service and communication skills.
Ability to work with people of diverse and varying socio-economic backgrounds.

PHYSICAL REQUIREMENTS:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

NKCAC IS A DRUG-FREE WORKPLACE