Head of GTM Ops

Join Spendesk, an AI-powered spend management and procurement platform. As the Head of GTM Operations, you will design and own GTM processes, bring AI into GTM workflows, build frameworks and tracking for performance visibility, partner with various teams, and lead the GTM Ops Partner team. You should have 6+ years of experience in Revenue Operations or GTM Operations, hands-on experience deploying AI workflows, and a customer-obsessed mindset.

• Design and own GTM processes, mapping, redesigning, and documenting the processes that run the customer journey across Marketing, Sales, Customer Success, and Care.
• Identify where AI creates real leverage in GTM execution, and ship it. Build and iterate on automations yourself — from lead qualification and conversation intelligence to predictive scoring and reporting.
• Define the metrics, frameworks, and business reviews that tell the leadership team what is working and what is not. Partner with Finance on capacity models, quota and compensation rollout, and segment prioritization.