【安達產險】客戶服務部_客服督導組長 at Fa Ewgu Saasfaprod1 — Taiwan | JobSpring

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About The Role

客服人員管理/人員培訓/話務督導
解答保戶詢問保險相關問題
客戶情緒抱怨處理
處理客服相關行政事務及報表製作
執行主管交辦事項
提升諮詢客戶滿意度之改善方案或提案
大專以上學歷，銀行保險相關科系畢
具保險客服管理3-5年經驗以上
具良好的溝通及協調能力、抗壓性高
熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word)
具保險證照

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