Cafe Coordinator, The Greenhouse

Location: Onsite – Kohler, WI Opportunity The Cafe Coordinator provides supervisory support for the Kohler, helping to oversee front-of-house operations and ensure exceptional guest experiences. This role supports daily cafe operations, inventory/ordering management, spa events and activations, and serves as a knowledgeable resource on spa services, amenities, and cafe offerings while upholding Forbes and Kohler Luxury Standards. Specific Responsibilities: Perform all duties as Barista and Barista II. Deliver exceptional guest experiences in alignment with Forbes and Kohler Luxury Standards. Maintain knowledge of Kohler Waters Spa services, amenities, and wellness offerings to answer guest questions and enhance the overall spa experience. Manage monthly inventory counts and reconciliation, maintain accurate inventory records, and assist with purchasing, ordering, and cost control initiatives. Maintain cafe SOPs, opening/closing procedures, operational documentation, and food safety standards. Support onboarding and training new associates on service and operational standards. Develop and execute seasonal beverage features, promotions, and cafe initiatives. Support spa events, wellness programming, and guest activations throughout the Cafe and Spa facility. Serve as a resource for guests regarding menu items, ingredients, allergens, spa services, and resort offerings. Resolve guest concerns professionally and collaborate with other departments to ensure a seamless guest experience. Complete all tasks as assigned by leadership. This is a full-time position working weekends and weekdays. Hours vary between 5:00 am - 6:00 pm.