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Hospice Team Coordinator

Vitality Hospice · Allentown, PA

Imported listingfull-time27 days ago

About The Role

Team Coordinator – Hospice
Vitality Hospice & Palliative Care
is seeking an organized, dependable, and compassionate
Team Coordinator
to support the daily operations of our hospice office. This is a key position that helps keep our clinical team organized, our office running smoothly, and our patients and families supported.
The ideal candidate is a strong multitasker with excellent communication and computer skills who is comfortable working in a fast-paced healthcare environment. Previous experience in
hospice, home health, physician office management, healthcare administration, or medical scheduling
is strongly preferred.
What You’ll Do
As a Team Coordinator, you will provide administrative and operational support to our clinical and leadership teams. Responsibilities include:
Coordinate and maintain
hospice aide schedules
, adjusting schedules as patient census and staffing needs change
Answer phones and provide professional, compassionate customer service to patients, families, staff, and referral partners
Assist with daily office functions including scanning, faxing, filing, data entry, and document management
Maintain accurate and organized patient, clinical, and business records
Enter and transcribe orders and assist with documentation as appropriate
Make follow-up calls and assist with coordinating patient needs and transitions of care
Communicate with nurses, aides, social workers, providers, and other members of the interdisciplinary team
Assist with referrals and communication between departments
Support managers and directors with administrative and operational needs
Assist with technical audits and documentation to help ensure pre-bill readiness
Maintain office, medical, and printed marketing supply inventory
Coordinate purchasing and vendor needs while remaining mindful of department budgets
Process and organize accounts payable documentation and invoices according to company procedures
Maintain records for company-issued equipment including laptops, phones, keys, and other assigned items
Assist with regulatory and compliance documentation, including professional licenses and required employee records
Serve as a liaison between the local office and corporate team
Participate in staff meetings, team meetings, trainings, and other company activities
Help create a positive, organized, professional, and welcoming office environment
Perform additional administrative and operational duties as needed
What We’re Looking For
Must be at least 18 years of age
Previous healthcare administrative or office experience preferred
Experience in
hospice, home health, palliative care, physician practices, geriatrics, or another healthcare setting
is a plus
Scheduling or healthcare coordination experience strongly preferred
Strong computer skills, including
Microsoft Word, Excel, and Outlook
Experience with an
Electronic Medical Record (EMR/EHR)
system is a plus
Excellent organization and time-management skills
Strong written and verbal communication skills
Professional and compassionate phone etiquette
Ability to manage multiple priorities and adapt to changing needs
Detail-oriented with strong documentation skills
Ability to work independently while also collaborating with an interdisciplinary team
Dependable, flexible, and able to maintain confidentiality in a healthcare environment
Must successfully complete required background and employment screenings
Why Join Vitality Hospice?
At Vitality Hospice & Palliative Care, our team works together to provide compassionate care and support to patients and families during one of life's most important stages. We are looking for team members who want to make a difference while working in a supportive and collaborative environment.
Benefits Include:
Competitive pay
Medical, Dental & Vision Insurance
401(k) with company match
Paid Time Off
Paid Holidays
Performance bonuses
Employee Referral Program
Professional development opportunities
Employee recognition and appreciation programs
Additional voluntary benefits
Job Type:
Full-time
Schedule:
Monday–Friday, 8-hour shift
Work Location:
In person
FLSA Status:
Non-Exempt
If you are an organized healthcare professional who enjoys coordinating schedules, supporting a clinical team, and keeping office operations running smoothly,
we encourage you to apply today!
Vitality Hospice & Palliative Care is committed to providing high-quality, compassionate care and maintaining a professional, respectful workplace.

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