Bakery Manager

DescriptionPosition Summary

The Bakery Manager is responsible for overseeing all day-to-day operations of the bakery department, ensuring exceptional customer service, high-quality product presentation, food safety compliance, sales growth, profitability, and team development. The Bakery Manager leads and motivates bakery associates while maintaining department standards, inventory control, production planning, and labor management.

Essential Duties and Responsibilities

Department Operations

Manage daily bakery operations to ensure efficient production and customer satisfaction.
Plan, organize, and direct bakery production schedules to meet customer demand.
Ensure proper merchandising, product rotation, display presentation, and department cleanliness.
Monitor product quality, freshness, and consistency.
Maintain adequate inventory levels and minimize shrink through proper ordering and inventory management.
Implement company programs, promotions, and merchandising standards.

Customer Service

Provide exceptional customer service and create a positive shopping experience.
Resolve customer concerns and special-order requests professionally and promptly.
Ensure associates engage customers in a friendly and helpful manner.
Monitor customer satisfaction and identify opportunities for improvement.

Food Safety & Compliance

Ensure compliance with all local, state, and federal health and sanitation regulations.
Maintain food safety standards, proper product handling, storage, labeling, and temperature controls.
Conduct regular department inspections and corrective actions as needed.
Ensure employees follow all safety procedures to reduce workplace accidents.

Financial Performance

Achieve sales, margin, labor, and shrink goals established by management.
Analyze department financial reports and identify opportunities to improve profitability.
Review sales trends and adjust production accordingly.
Control expenses while maintaining quality and customer service standards.

QualificationsQualifications

High school diploma or GED required.
3-5 years of bakery, food service, or retail management experience preferred.
Previous supervisory or leadership experience required.
Strong understanding of bakery production, merchandising, and food safety practices.
Ability to operate bakery equipment safely and efficiently.

Knowledge, Skills, and Abilities

Strong leadership and team-building skills.
Excellent customer service and communication abilities.
Knowledge of bakery products, decorating techniques, and production planning.
Ability to analyze sales and financial reports.
Effective problem-solving and decision-making skills.
Strong organizational and time-management abilities.
Proficiency in Microsoft Office and retail management systems preferred.

Physical Requirements

Ability to stand and walk for extended periods.
Frequently lift and carry up to 50 pounds.
Ability to bend, stoop, kneel, reach, and climb.
Ability to work in refrigerated and freezer environments.
Ability to operate bakery equipment safely.

Work Environment

Retail grocery store setting.
Exposure to ovens, mixers, bakery equipment, and temperature variations.
Flexible schedule required, including mornings, evenings, weekends, and holidays.

Performance Expectations

Meet department sales, labor, and shrink targets.
Maintain excellent food safety and sanitation standards.
Deliver outstanding customer service.
Develop and retain a productive bakery team.
Maintain attractive product displays and high in-stock conditions.
Ensure overall department readiness and operational excellence.

Why You’ll Love Working at Vintage Grocers:

Amazing earning potential, paid weekly!
A value-based culture that will engage and empower your growth and development
Opportunity for growth
Benefits available – Including medical, dental, vision, and 401K (Based on position and after probationary period is complete)
20% discount
$55 credit to SR Max shoes