Part-Time Patient Representative

DescriptionPart-Time Patient Representative

At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a part-time Patient Representative in our Marshalltown clinic.

Responsibilities include:

Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
Patient registration and dismissal.
Answering telephone calls in a clear professional manner.
Making, canceling, and rescheduling patient appointments.
Gathering, verifying, and entering demographic and insurance information.
Collecting payments and issuing receipts.
Opening and/or closing the clinic according to scheduled rotation.
Maintaining patient records according to HIPAA guidelines.
Effectively interacting with co-workers, physicians, and patients.
Performing other duties as needed.

Qualifications include:

Ability to demonstrate strong patient service skills.
Ability to effectively enter information into a variety of computer programs.
Ability to portray a professional attitude and appearance.
Ability to demonstrate strong verbal and written communication skills.
Ability to thrive in a fast-paced environment.

Preferred (but not required) qualifications are:

Previous experience in a medical office
Previous experience with an electronic medical record or medical office software.

Some day-time travel is required. When traveling outside your base clinic mileage and time on the road will be reimbursed.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, please apply.

EOE