Studio Technical Coordinator

Working style | On-site

Contract | 12 month fixed term contract

At NEXT Wholly Owned Brands, we’re a collective of London-based fashion and lifestyle brands. From our beginnings with Lipsy in 1998, to becoming part of the UK’s largest fashion retailer, NEXT, in 2008 we’ve evolved into a group of bold, design-led brands, each with its unique identity.

At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow.

About the role

The Studio Technical Coordinator serves as the primary technical, digital, and IT support specialist within the photographic studio environment. Working alongside the Technical Lead, this role is responsible for overseeing studio systems, software, hardware, and image workflows to eliminate downtime and maximise operational efficiency. As a natural problem solver with a strong technical aptitude, you will provide desktop support for Mac users, manage studio equipment inventory, and maintain disaster recovery strategies.

Role Responsibilities

Technical Operations, IT & Image Workflows

• Ensure all digital studio systems, system architectures, and network hardware operate at optimum performance, rectifying technical issues quickly to meet business objectives.
• Provide end-user desktop support for studio Mac users, imaging computers for freelance photography teams, and serving as the base contact point for system administration.
• Oversee end-to-end image workflows throughout the studio, ensuring full adherence to NEXT image guidelines and stepping into the Digital Operator role when required.
• Maintain Disaster Recovery strategies for business continuity demands and produce technical reporting documentation to keep senior management informed of progress.

Studio Management, Logistics & Equipment

• Manage and maintain the inventory of photography, lighting, and IT equipment, ensuring proper organisation, maintenance, and secure storage.
• Develop and implement Standard Operating Procedures (SOPs) for equipment usage, system maintenance, and studio safety.
• Coordinate studio schedules and logistics, managing equipment availability, personnel assignments, and resource allocation.
• Support Studio Floor Assistants with set changes and studio services, and deputise for the Studio Manager regarding technical, maintenance, or operational issues.

Innovation & Continuous Improvement

• Stay up to date with emerging digital technologies, industry trends, and hardware/software releases to recommend strategic equipment upgrades.
• Identify and troubleshoot technical bottlenecks to minimise studio downtime and streamline daily shoot pipelines.

Your talent

• Proven experience in a technical coordinator, digital operator, or IT support role within a fast-paced photographic studio environment.
• Expert knowledge of macOS, Capture One Pro, Adobe Creative Cloud, and studio system administration tools.
• Solid understanding of camera tethering, network solutions, digital backs, and the latest photography and lighting equipment.
• Exceptional technical problem-solving skills with a strong aptitude for quick hardware, software, and workflow error resolution.
• High degree of flexibility with a willingness to work irregular hours, evenings, weekends, or across various locations as production demands dictate.

Diversity & Inclusion

We recognise that our differences are what make us who we are. We want people to want to work for us and be their true selves. We are dedicated to attracting and developing a talent team, and recognise that all unique backgrounds and experiences contribute to our future success.

We want to create an inclusive and inspiring environment where individuals feel valued and respected, and where people can achieve their full potential and be their very best, whoever they are.

Wellbeing

We believe that wellbeing is having the opportunity to achieve your full potential, cope with day to day pressures, be productive and thrive in all aspects of your life. We encourage a culture that promotes and enables us all to achieve positive wellbeing, by focusing on mental, physical and financial health.