Manufacturing Execution System Intern

Join Harbinger Motors, an early-stage electric vehicle startup, as a Manufacturing Execution System Intern. In this role, you will support the rollout and upgrades of the Manufacturing Execution System (MES), troubleshoot hardware and device issues, collaborate with cross-functional teams, manage help desk tickets, perform basic IT administration, and conduct preventative maintenance. This internship offers valuable experience in a fast-paced, high-growth startup environment.

• Act as the primary onsite point of contact for machine operators, supervisors, and production staff experiencing issues with the Manufacturing Execution System (MES) or traceability systems.
• Troubleshoot, repair, and deploy factory floor hardware, including barcode scanners, label printers, thin clients, tablets, and operator workstations.
• Create, triage, and resolve help desk tickets in real-time, ensuring detailed documentation of the root cause and the fix.
• Enrolled in Bachelor’s degree program or greater in Industrial Engineering, Manufacturing Engineering, Computer Science/Software Engineering, and/or Data Science / MIS
• Availability: Must be able to work the standard first shift, with occasional flexibility for early morning start times or crossover meetings
• Communication: Excellent verbal and written communication skills to effectively translate technical issues between production staff and senior engineering teams
• Work authorized in the United States OR ability to obtain J-1/F-1 visa
• Problem-Solving: Strong analytical skills with the ability to prioritize multiple urgent requests in a fast-paced, high-traffic manufacturing environment
• IT Fundamentals: Basic knowledge of Windows 10/11 troubleshooting, PC hardware, and standard office applications
• Previous exposure to a manufacturing or plant floor environment
• Familiarity with basic networking concepts (IP addresses, switches, and routers)
• Basic understanding of manufacturing processes and how MES applications connect with factory equipment