Claims Support Specialist - Insurance Follow-Up & Records Retrieval

# Claims Support Specialist - Insurance Follow-Up & Records Retrieval

> Bush & Bush Law Group · Pakistan (Remote) · Full-time · Posted 2026-09-10

**Salary:** USD 8,320–10,400

**Workplace:** remote

**Department:** Claims Department

## Description

**About Bush & Bush Law Group**

Bush & Bush Law Group is committed to providing exceptional legal representation while maintaining a culture of accountability, teamwork, and continuous improvement. We are looking for professionals who are proactive, detail-oriented, and committed to supporting attorneys and clients at the highest level.

**Position Overview:**

We are seeking professional, English-speaking Claims Support Specialists to join our team. These positions will be dedicated exclusively to communicating with insurance adjusters and obtaining police reports to support our personal injury practice.

## Requirements

**Key Responsibilities:**

• Contact insurance adjusters to verify claim status and obtain claim information.
• Follow up on Letters of Representation and claim acknowledgments.
• Request and obtain police reports from law enforcement agencies.
• Document all communications accurately within the case management system.
• Track outstanding requests and follow up as needed.
• Obtain adjuster contact information, including direct phone numbers and email addresses.
• Escalate issues or delays to management when appropriate.
• Maintain organized records and ensure timely updates to case files.

**Qualifications:**

• Excellent English verbal and written communication skills.
• Strong phone etiquette and professionalism.
• Prior experience in customer service, claims, insurance, legal support, or call center environments preferred.
• Strong organizational and follow-up skills.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable making a high volume of outbound calls.
• Proficient with Microsoft Office and web-based systems.

## Benefits

• **Positive Culture:** Be part of a supportive and innovative team.
• **Impactful Role:** Play a critical role in shaping the future of a growing firm.
• **Professional Growth:** Opportunities for career advancement and ongoing professional development.
• **Work-Life Balance:** Flexible work arrangements to support a healthy balance between personal and professional life.

## Apply
[Apply at Bush & Bush Law Group](https://apply.workable.com/bushand-bush-law-group/j/7E5E54B80A/apply)
---
Powered by [Workable](https://www.workable.com)