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Director of Marketing Operations
Justworks · New York, United States
About The Role
Join Justworks, a rapidly growing company focused on transforming how we go to market and engage customers. As the Director of Marketing Operations, you will play a key role in accelerating this transformation by building the next generation of our MarOps function. You will be responsible for demand operations, marketing activation, marketing intelligence, AI capabilities, cross-functional go-to-market engagement, and team development. This is an exciting opportunity to make a significant impact on the company's growth and success.
- Diriger les opérations marketing, y compris la prise de décision sur l'expérience client et la gestion des normes de transition entre le marketing et les ventes.
- Posséder la plateforme d'exécution marketing, y compris l'intégration avec le système GTM et les capacités d'activation nécessaires.
- Assurer la compréhension de l'impact du marketing sur l'entreprise et permettre aux équipes d'agir pour améliorer les performances.
- Builder Mindset: AI solutions you’ve built are in production and driving business impact, along with the guardrails necessary to run them safely
- Focus on Output: Success designing and implementing operating models that upleveled and overhauled how a function worked to deliver an outcome its previous model could not
- Partnership: The ability to establish strong working partnerships across business and technical functions, including aligning on where each function's scope begins and ends, how to manage shared capabilities, and cross-functional commitments and collaboration standards
- Comfort with Complexity: A track record of navigating and cutting through technical and organizational complexity to deliver outcomes
- Craft Expertise: Technical fluency and systems expertise, including composable CDP architectures (warehouse-native, reverse-ETL), data analytics and SQL, modern marketing activation and CRM platforms, and agentic coding tools such as Claude Code, Opencode, and Codex
- Leadership: Experience hiring and growing senior individual contributors who operate as autonomous owners of their domain. Experience managing managers is not required
- Experience: 12+ years in marketing, business, or GTM operations functions, including responsibility for driving marketing effectiveness in a B2B or hybrid growth model
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