Estate Manager - Cambria & Brewer Clifton

Jackson Family Wines
is
searching
for a
n Estate Manager
to
lead
our Los Olivos
Brewer-Clifton and Cambria
team
.
Brewer Clifton and Cambria
are
multigenerational,
family
-
owned
estate
s
that
produc
e
wines
with
authenticity and exceptional pedigree
.
Successful candidates
should
possess strong
leadership
and
team management skills,
a proven track record for meeting
/exceeding
sales goals, and
the ability to create
and execute
memorable guest experience
s
.
They should also demonstrate strong managerial skills and an ability to recruit and train top talent within the Direct-to-Consumer channel.
ESSENTIAL FUNCTIONS/DUTIES:
Manages all aspects of tasting room operations: sales plans
,
initiatives, customer service, inventory accuracy, cash reconciliation, shipping orders, profitability, staff hiring, training and development,
and
local hospitality events.
Provides clearly communicated performance goals
and manages estate team’s direct selling initiatives via email, phone
,
and text.
Coaches and develops Estate team
members
to represent the highest level of expertise available in the wine industry with an emphasis on customer service, wine education
, hospitality, and sales skills.
Monitors sales trends and budget
s
, adjusting business strategies as needed to meet
/exceed
revenue
targets
and profitability goals.
Promotes the
winery
and develops solid client base of top
-
tier collectors by planning and exe
cuting events and outreach strategies
,
which may include travel away from the Estate.
Manage all Trade appointments
to ensure they
are booked, confirmed and executed efficiently and professionally.
Works at events to direct staff and outside vendors and ensure events are executed in an efficient manner; expedites
solving
all problems and emergencies.
Evaluates effectiveness of programs by performing periodic reviews and
regularly
aud
iting customer feedback.
Executes
hospitality events and visitor programs in a manner that is well
-
organized, within budget and consistent with
winery
image.
P
artners with
Brand Marketing
Team
s and all other cross-functional teams
in annual budget planning process to establish case volume and revenue sales targets.
P
rovide
s
ideas and support
for
development of retail advertising and annual promotional plans.
Directly manages team of
Direct to Consumer
employees including
Estate Assistant Manager
(when applicable)
, Lead Estate Host
s
, Direct Sales Associates (when applicable), Bussers
and
Greeters
.
JOB REQUIREMENTS:
Essential Skills, Experience, and Education
3+
years
related experience in
retail, sales,
or
tasting room management.
P
roven track record in direct sales
,
leading and growing the business.
Able to work a flexible schedule including weekends.
Competency in Microsoft Office, including Excel, Word
,
and Outlook.
Ability to
utilize
P
oint of Sales
software and
ERP software
as needed
.
Knowledge of merchandising wine and
non-wine
items.
Must be fluent in English.
Physical Requirements
:
Able to stand and walk for long periods of time and
lift up
to 50 pounds repeatedly.
WAGE TRANSPARENCY
:
The annual salary for this role ranges from $70,000 - $80,000. Compensation will be determined by candidate experience, skills, and location.

BENEFITS:

Health Benefits – Medical, Dental, Vision, Disability & Life insurance
401k with employer match
Generous time off including vacation, holidays, and paid health time
Paid volunteer time
Learning & Development opportunities
Modern Health virtual mental health & coaching visits
Wine discounts!
Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.