Director of Admissions

Description Admissions Director

Riverview on the Appomattox Health & Rehab is seeking a confident, organized, and relationship-focused Admissions Director to lead our admissions and census-development efforts.

Job Summary:

The Admissions Director is responsible for the overall development, coordination and implementation of all admission management and census development. This is a highly visible role, where you will connect prospective residents and families with compassionate care, strengthening referral partnerships, and coordinate a smooth, welcoming admissions experience.

Essential Functions:

Networks, advertises, and develops targets for future referral sources
Understands and implements standards, policies, and procedures for the admission process
Administers and processes all daily information for census
Facilitates pre-admission review process
Collects information and funds to secure admissions and bed holds
Develops meaningful relationships with referral sources and with the community
Responds to public and media inquiries in a professional manner according to company policy
Manages multiple assignments in highly pressured situations, meets tight deadlines and schedules.
Coordinates education for community and referral sources regarding services offered by Riverview on the Appomattox Health & Rehab
Trains staff in developing plans to promote census and exhibit exceptional customer service
Conducts and develops Riverview on the Appomattox Health & Rehab staff to provide exceptional service including telephone etiquette, tours, and interviews
Implements customer satisfaction surveys with families and directs surveys to corporate office
Maintains census development by tracking status of occupancy and targeting census mix
Coordinates admissions by researching inquiries and tours, and coordinates with disciplines at Riverview on the Appomattox Health & Rehab
Collects data to be processed and finalized during the admission process
Notifies all staff of scheduled admissions, LOA, bed hold and discharges
Conducts tours of Riverview on the Appomattox Health & Rehab for prospective residents and their families.
Manages department budget, ensures adequate departmental equipment and supplies
Attends Department Head meetings and carries out all decisions and plans made.
Attends all required in-services.
Designs and implements an admission process which meets the federal, state and company guidelines, including completion of all required documentation, family and/or resident interviews, communication with referred agencies, Administrator, Director of Nursing and/or Assistant Director of Nursing regarding the feasibility of admissions and appropriate placement.
Other duties, as assigned

Apply today and make a meaningful Impact at Riverview!
QualificationsWhat You'll Bring to the Role

A competitive, goal-oriented, and results-driven mindset
The ability to coordinate multiple priorities in a fast-paced environment
A collaborative approach to working with residents, families, referral partners, and interdisciplinary teams
Sound judgment, attention to detail, and a commitment to an excellent admissions experience
An associate or bachelor’s degree is preferred, or at least three years of experience in sales, marketing, healthcare, or a related field
Strong interpersonal, communication, public-speaking, and organizational skills; attention to detail; and a professional manner and appearance
Flexibility, detail orientation, the ability to multitask and meet deadlines, and the judgment to make effective decisions