Retail Manager- Apalachin

DescriptionKey Responsibilities

Business Planning & Execution

Develop and execute business plans aligned with company goals (sales, profitability, cost control) for the store.

Monitor and hit financial performance metrics (budgets, P&L, cost efficiency).

Optimize resource allocation — human, physical (inventory, facility), financial.

Team Leadership & Development

Hire, train, coach, and evaluate staff (sales, parts, admin).

Build a positive working environment and strong team culture.

Lead department heads (e.g., parts manager) in goal-setting and departmental coordination.

Customer Relationship / Experience

Maintain and build strong relationships with key customers (especially for large sales).

Handle escalated customer issues and ensure high customer satisfaction.

Represent the company in customer-facing events or when selling machinery.

Operations & Store Management

Ensure that the facility (showroom, parts area, service area) is maintained in a professional, clean, and secure state.

Oversee marketing activities and events for the location.

Coordinate communication across departments to make sure goals are aligned and processes run smoothly.

Strategic & Financial Oversight

Analyze financial data, sales trends, and KPIs to make informed business decisions.

Forecast sales, develop budget, control costs, and find efficiencies.

Work with corporate leadership (including John Deere partners) as needed for alignment and support.

Compliance & Company Culture

Uphold SNPartners values, mission, and vision in every aspect of operations.

Implement and enforce company policies, safety protocols, and operational standards.

Lead regular meetings (department, all-employee) to ensure communication and alignment.

QualificationsQualifications / Requirements

Experience: Typically 5+ years in a retail or dealership environment; prior management experience (store or location-level) preferred.

Industry Knowledge: Experience or familiarity with John Deere equipment, agricultural or construction equipment is a plus.

Education: Bachelor’s in Business, Agriculture, or related field is often required or preferred, though equivalent experience may count.

Skills:

Strong leadership and team-building ability

Financial acumen: budgeting, P&L, cost control

Strategic planning skills

Customer service and relationship building

Analytical/problem-solving mindset

Excellent communication (verbal and written)

Other: Ability to coordinate between departments, manage multiple priorities, and work with cross-functional teams.