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Service Manager
fscurtis · Pittsburgh
About The Role
The Service Manager is responsible for leading the daily operations, performance, safety, and profitability of the service department. This position oversees service technicians, senior service technicians, service coordinators, and service-related workflow to ensure customer needs are met in a timely, professional, and cost-effective manner. The Service Manager drives technician productivity, customer satisfaction, warranty control, documentation accuracy, safety compliance, and continuous improvement across all assigned service operations.
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