Technical Project Manager (AV)

Financial metrics

Operations & Project Management

• Lead end-to-end AV projects, including system design, installation, commissioning, and handover.
• Team Leadership: Manage and lead the operations team, including project managers, technicians, and support staff. Provide coaching, mentorship, and performance management.
• Manage project timelines, budgets, and resources effectively, ensuring all deliverables meet quality standards and client expectations.
• Serve as the primary point of contact for clients, consultants, vendors, and internal teams during the project lifecycle.
• Review and interpret AV system schematics, signal flow diagrams, and technical documentation.
• Conduct site visits, system testing, quality assurance checks, and client training sessions.
• Identify project risks and implement mitigation strategies.
• Process Optimization: Identify areas for process improvement and implement strategies to streamline workflows, reduce costs, and increase efficiency.
• Quality Assurance: Ensure all AV installations, events, and projects meet quality standards and client expectations.
• Market Analysis: Conduct regular market research and competitor analysis to identify trends, emerging technologies, and new business avenues.
• Assist Ops Manager Business Development.
• Ability to travel Nationally and Internationally

Cross-Functional Collaboration

• Collaboration with Leadership: Work closely with the leadership team to align operational goals with business development objectives and company-wide strategies.
• Client Presentations: Lead or assist in the preparation and delivery of presentations to clients, demonstrating technical expertise and understanding of their needs.
• Reporting & Analysis: Provide regular performance reports, including business development progress, project status updates, and financial performance, to senior management.

People

• Assist the Commercial Manager with the creation and maintenance of roles and job descriptions and KPIs.
• Performance management of staff and disciplinary that are your direct reports.
• Enforcing ethical, honest, transparent, fair work environment.
• Sourcing of training as and when needed for staff.
• Adequate recognition of staff efforts
• Talent retention
• Succession planning
• Sustainable morale and team building
• Oversee recruitment and related interviews
• Induction and comfort or new team leaders
• Implementation of HR initiatives
• Monitoring of employee productivity
• Effective communication with all team members, departments and customers.

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures.
• Compliance with relevant laws and regulations
• Intense focus on providing stock control/buying with accurate customer specifications
• Maintenance of department process write-ups/ system descriptions and quarterly updating
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS and BEE auditors

Growth and new markets/products

• Customer and Supplier relationship management
• Assist with company projects or lead company projects if specific to stock control
• Automation and management of the ordering process using Pastel/HIS/Websites
• Relevant AV Technical Qualification (Advantageous)
• 5+ years of experience in Technical Management
• 3-5 years’ experience in managing a team
• 3-5 years’ experience in Project Management
• A Valid Driver License
• Familiarity with AV Project Management (Advantageous)