Automotive Parts Specialist (Priority Centre-Edmonton)

• NAPA Priority Centre-Edmonton team members take pride in delivering outstanding customer
• service! Share your passion for helping customers by becoming the voice of our store.
• Join a friendly, resourceful team that provides expert advice and support over the phone!
• We offer a range of attractive benefits as of your first day and corporate discounts, as well as
• training throughout your career to support and guide your professional development.
• This position pays between $24.00 and $28.60 per hour (depending on your qualifications).

In this key role, you will

• Assist customers over the phone by advising them on vehicle parts and accessories
• Process orders accurately and follow up with customers as needed
• Provide expert product knowledge and recommend relevant parts
• Build and maintain strong customer relationships through effective communication

To join our team, you need

• Excellent phone etiquette, customer service, and communication skills
• Ability to manage multiple tasks in a fast-paced call center environment
• Diploma in automotive parts sales and/or prior automotive parts experience (an asset)

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.