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Senior IT Platform and Automation Engineer
Snorkel AI · San Francisco, United States
About The Role
Join our team as a Senior IT Platform & Automation Engineer. In this role, you will be the architect behind our internal employee experience, focusing on identity and access management, endpoint lifecycle, network engineering, custom integrations, automation, AI experimentation, and security automation. You will spend the majority of your time writing code and building integrations, with a strong emphasis on automation and security.
- Architect and implement identity and access management solutions, including single sign-on (SSO), multi-factor authentication (MFA), and provisioning across SaaS tools.
- Design, deploy, and maintain high-availability office networking and secure remote access solutions for a hybrid workforce, prioritizing automation.
- Build and maintain internal dashboards and Slack apps that give employees self-service access to IT, HR, and facilities requests, while also experimenting with AI integrations.
- IdP & MDM Experience: Hands-on experience with Okta or Azure AD (SCIM, Workflows, automation) AND at least one MDM solution (Jamf and Intune)
- If you prefer writing Python scripts over manually resetting passwords, and if you get excited about connecting Claude AI to Greenhouse via custom Slack workflows, we want to talk to you
- Core: Endpoint Management & security ops related (MDM, zero-touch deployment, patching)
- API Fluency: Proven experience building custom integrations using REST/GraphQL APIs. You know how to read documentation, handle OAuth2, and parse JSON in your sleep
- Secondary: Networking (TCP/IP, VLANs, Wi-Fi, VPN/ZTNA—enough to troubleshoot and configure, not necessarily design from scratch)
- Experience: 4+ years in IT Engineering, Systems Engineering, or Platform roles with a heavy emphasis on automation and APIs
- Security-First Mindset: You understand least privilege, automated patching, and think about security in every integration you build
- Core: Identity & Workflow Automation (Okta, SCIM, custom scripting)
- Coding Proficiency: Advanced Python or JavaScript/Node.js. You treat your scripts like software—git, CI/CD, testing, and documentation are non-negotiable. Our current automation stack is built on Python. Familiarity with either is sufficient—we don't expect you to know both
- We prioritize automation-first engineers who can learn networking depth on the job. If you're a networking rockstar who's also strong on MDM and automation, even better
- Primary Focus Areas (Where You'll Spend Most of Your Time)
- Direct experience with Okta, People Tech (Rippling and Greenhouse), Notion, or Slack APIs
- Hands-on experience building with LLM APIs (Anthropic Claude, OpenAI) for internal tools
- Familiarity with Infrastructure as Code (Terraform)
- Experience preparing IT systems for SOC2 or ISO 27001 audits
- Experience with zero-touch deployment workflows (Apple Business Manager, Windows Autopilot)
- Experience with Google Workspace administration and GAM
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