Founding Customer Success Manager (AUS Based)

Join Beam, a global AI startup focused on making a positive impact on society. As the Founding Customer Success Manager based in Australia, you will play a crucial role in expanding our innovative platform, Beam Notes. You will be responsible for onboarding new partners, driving product adoption, and identifying growth opportunities. This is a high-impact role where you will directly contribute to our ambitious journey and help improve the frontline care sector.

• Cultivating strong partnerships with customers, delivering exceptional customer experiences, and driving product adoption.
• Identifying and securing growth opportunities within existing accounts, developing proposals, and owning a revenue goal tied to long-term contracts.
• Leading pilot evaluations, gathering benchmark data, and analyzing the impact of Beam Notes to demonstrate value to customers.