Creative Operations Manager

Join Yubico, a leading cybersecurity company, as a Creative Operations Manager. In this role, you will be the operational backbone of the Design & Brand team, ensuring efficient workflows, project visibility, and stakeholder communication. You will manage the creative request intake process, optimize project management systems, lead project planning and pipeline management, drive capacity planning and resource allocation, protect creative focus through clear processes, coordinate complex global campaigns, improve visibility and reporting, and partner with vendors and agencies. This is a unique opportunity to make a significant impact in a fast-paced and innovative environment. - Serve as the central owner of the creative request intake process, ensuring briefs are complete, actionable, and aligned to business priorities before work begins. - Manage and improve the team’s project management ecosystem across tools such as Asana, Jira, or similar platforms. Create and maintain workflows, routing rules, dashboards, reporting structures, automations, and cross-functional visibility systems. - Maintain a clear view of active, upcoming, and at-risk work across the Design & Brand team. Help translate business priorities into realistic project plans, track timelines and dependencies, identify bottlenecks early, and ensure stakeholders understand tradeoffs when priorities shift. - Strong judgment around prioritization, resourcing, scope, and tradeoffs - 8+ years of experience in creative operations, design operations, marketing operations, creative project management, production, or a similar role within an in-house creative team, agency, or fast-paced B2B environment - Excellent communication skills, with the ability to translate between creative teams, marketers, executives, regional stakeholders, and technical partners - Confidence setting boundaries, managing expectations, and guiding stakeholders through structured processes without creating friction - A proven ability to build scalable processes, automated workflows, dashboards, intake systems, and reporting structures - A proactive, solutions-oriented mindset and a deep respect for the creative process - High attention to detail, strong follow-through, and comfort managing many moving pieces at once - Strong fluency in creative production workflows across digital, web, video, print, events, campaigns, localization, and sales enablement - Expertise with project management and workflow tools such as Asana, Jira, , Workfront, Airtable, or similar systems - Experience supporting global marketing teams, B2B technology companies, cybersecurity brands, or hardware/software product organizations - Experience coordinating localization workflows and regional campaign adaptation - Familiarity with creative asset management, brand governance, and campaign production systems - Experience working with distributed teams across multiple time zones - Experience partnering with external agencies, freelancers, localization vendors, or production partners