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IT Service Desk Support Engineer
Zopa · London, United Kingdom
About The Role
Join Zopa, a pioneering fintech company that has redefined banking. As an IT Service Desk Support Engineer, you'll provide exceptional IT support to our users, troubleshoot issues across various devices, and contribute to team initiatives that enhance productivity and user experience.
- Deliver brilliant, friendly, and efficient IT support to Zopians, both in-person and remotely.
- Take ownership of your tickets while working closely with the wider team to ensure SLAs are met.
- Troubleshoot and resolve issues across Windows, macOS, and mobile devices, using your expertise to support various technologies.
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