Senior Business Analyst

The purpose of my job role is

The purpose of the Senior Business Analyst role is to provide high-quality strategic and operational analysis to the Chief of Staff and senior leadership team, turning complex business information into clear recommendations, plans and measurable outcomes. The role leads business analysis across key change and growth initiatives, maintains effective reporting and governance, and line manages and develops the Junior Business Analyst, ensuring work is prioritised, accurate and delivered to agreed standards.

Ideally situated so that they can work from our location in Sandwich, Kent or Reading, Berkshire.

Main Duties

Strategic analysis and executive support

• Provide the Chief of Staff and senior leaders with timely analysis, insight and recommendations to support strategic and operational decisions.
• Design and maintain executive dashboards, management information and performance reporting, identifying trends, risks, opportunities and required actions.
• Lead the preparation of business cases, options appraisals, benefits assessments and impact analyses for growth, investment and change initiatives.

Business change and stakeholder leadership

• Lead business analysis across complex projects, including restructures, system implementations, operational reviews and continuous improvement initiatives.
• Engage stakeholders at all levels to define problems, gather and validate requirements, map current and future processes, and agree practical solutions.
• Work with project owners to define scope, risks, dependencies, success measures and benefits, and monitor delivery through implementation and review.

Reporting, systems and governance

• Own the quality and consistency of business data, reporting standards and analytical outputs, including effective use and configuration of systems such as HubSpot and Power BI
• Support budgeting, forecasting and benefits tracking within agreed financial controls and governance frameworks.
• Oversee subscription and business systems, including relationships with external providers such as Microsoft and Monday.com, ensuring value, compliance and appropriate controls.

Leadership and team development

• Line manage the Junior Business Analyst, setting objectives, allocating and reviewing work, providing coaching and feedback, and supporting their professional development.
• Establish and promote consistent business analysis methods, templates and quality standards across the organisation.
• Represent the Company at meetings and events as appropriate and deputise for the Chief of Staff on agreed analytical or project matters.