Sr Assistant Vice President at Fa Ewjt Saasfaprod1 — Pasay

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About The Role

Financial Management & Margin Health:
• Own financial performance for POD delivery by managing scope, burn, utilization, and forecast accuracy while maintaining delivery velocity.
Maintain program gross margin at/above approved plan; keep EAC variance within ±2% monthly.
Develop weekly cost-to-complete and capacity plans; maintain utilization ≥90% for billable team members.
Ensure 100% scope changes are captured via RAID/Change Control with agreed approvals and updated forecasts within 5 business days.
Track change requests/assumptions with financial impact and secure approvals within agreed timelines.
Delivery Excellence & Milestone Achievement:
• Drive end-to-end plan execution for PODs with SAFe cadence, dependency management, and disciplined delivery governance to achieve committed PI objectives.
Achieve ≥90% PI objectives met for owned PODs; maintain iteration carryover
Quality Assurance & Defect Management:
• Improve quality of deliverables through rigorous testing readiness, acceptance criteria discipline, and defect prevention practices.
Achieve UAT pass rate ≥95% for each release; maintain defect rejection rate
Stakeholder Management & Client Satisfaction:
• Strengthen client confidence through proactive communication, transparent reporting, and rapid action closure.
Achieve average stakeholder satisfaction/NPS score ≥8.5/10 (quarterly feedback).
Deliver weekly executive summaries on time (100%) covering progress, risks, and decisions needed.
Close agreed action items within 5 business days ≥90% of the time.
Facilitate decisioning forums; unblock critical decisions within 10 business days ≥90% of the time.
Maintain executive governance cadence with clear minutes and action tracking.
People Leadership & Team Development:
• Lead and develop POD PMs/Scrum Masters by coaching delivery hygiene, planning discipline, and problem-solving; build high-performing teams.
Conduct monthly coaching 1:1s with each POD PM; maintain documented development goals and progress.
Standardize templates (status, RAID, plan, release) and achieve ≥95% compliance across PODs.
Manage attrition within agreed thresholds; execute onboarding plans within 2 weeks for any replacement.
Implement team engagement actions; achieve stakeholder feedback on PM effectiveness ≥8/10.
Governance, Risk & Compliance:
• Ensure PODs operate with strong controls: risk management, auditability, and adherence to compliance and security requirements.
Conduct risk reviews bi-weekly; ensure all High/Critical risks have mitigation plans and due dates.
Achieve 100% compliance with required documentation (SoW/Change controls, approvals, test evidence) and meet audit requests within SLA.
Prevent compliance-related production incidents attributable to missed process or documentation.
Maintain critical path reviews weekly with stakeholders; achieve ≥90% release readiness criteria met ahead of cutover.
Production Support & Hypercare:
• Own Hypercare outcomes by ensuring release readiness, operational runbooks, and rapid incident resolution.
Implement Hypercare runbook, on-call rota, and incident triage model before each go-live (100%).
Meet incident SLAs: Sev-1 response
Financial Management & Margin Health:
• Own financial performance for POD delivery by managing scope, burn, utilization, and forecast accuracy while maintaining delivery velocity.
Maintain program gross margin at/above approved plan; keep EAC variance within ±2% monthly.
Develop weekly cost-to-complete and capacity plans; maintain utilization ≥90% for billable team members.
Ensure 100% scope changes are captured via RAID/Change Control with agreed approvals and updated forecasts within 5 business days.
Track change requests/assumptions with financial impact and secure approvals within agreed timelines.
Delivery Excellence & Milestone Achievement:
• Drive end-to-end plan execution for PODs with SAFe cadence, dependency management, and disciplined delivery governance to achieve committed PI objectives.
Achieve ≥90% PI objectives met for owned PODs; maintain iteration carryover
Quality Assurance & Defect Management:
• Improve quality of deliverables through rigorous testing readiness, acceptance criteria discipline, and defect prevention practices.
Achieve UAT pass rate ≥95% for each release; maintain defect rejection rate
Stakeholder Management & Client Satisfaction:
• Strengthen client confidence through proactive communication, transparent reporting, and rapid action closure.
Achieve average stakeholder satisfaction/NPS score ≥8.5/10 (quarterly feedback).
Deliver weekly executive summaries on time (100%) covering progress, risks, and decisions needed.
Close agreed action items within 5 business days ≥90% of the time.
Facilitate decisioning forums; unblock critical decisions within 10 business days ≥90% of the time.
Maintain executive governance cadence with clear minutes and action tracking.
People Leadership & Team Development:
• Lead and develop POD PMs/Scrum Masters by coaching delivery hygiene, planning discipline, and problem-solving; build high-performing teams.
Conduct monthly coaching 1:1s with each POD PM; maintain documented development goals and progress.
Standardize templates (status, RAID, plan, release) and achieve ≥95% compliance across PODs.
Manage attrition within agreed thresholds; execute onboarding plans within 2 weeks for any replacement.
Implement team engagement actions; achieve stakeholder feedback on PM effectiveness ≥8/10.
Governance, Risk & Compliance:
• Ensure PODs operate with strong controls: risk management, auditability, and adherence to compliance and security requirements.
Conduct risk reviews bi-weekly; ensure all High/Critical risks have mitigation plans and due dates.
Achieve 100% compliance with required documentation (SoW/Change controls, approvals, test evidence) and meet audit requests within SLA.
Prevent compliance-related production incidents attributable to missed process or documentation.
Maintain critical path reviews weekly with stakeholders; achieve ≥90% release readiness criteria met ahead of cutover.
Production Support & Hypercare:
• Own Hypercare outcomes by ensuring release readiness, operational runbooks, and rapid incident resolution.
Implement Hypercare runbook, on-call rota, and incident triage model before each go-live (100%).
Meet incident SLAs: Sev-1 response
Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred.
8+ years of progressive experience in program/project management within IT/software delivery.
5+ years of experience managing large-scale enterprise programs with distributed teams.
Demonstrated experience in Agile/SAFe delivery environments.
Track record of managing programs with budgets >$5M and teams of 20+ members.