German Customer Support Agent (not a BPO)

# German Customer Support Agent (not a BPO)
> Cross Border Talents · Lisbon, Portugal · Full-time · Posted 2026-09-09
**Workplace:** on_site
## Description
German Customer Support Agent – Lisbon, Portugal
We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.
This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.

Position Available

**Lisbon, Portugal**

Customer Support Agent

Working Conditions

• Full-time position: 40 hours per week
• Working hours: 07:00–16:00, on a rotating schedule
• Always 2 days off per week
• Training starting on **15 September**

Main Responsibilities

Customer Support Agent

• Providing customer assistance
• Handling customer requests and resolving issues
• Providing professional and customer-oriented support
• Ensuring a high level of customer satisfaction

Previous experience is **not required**. We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.

Training

The training will start on **15 September**.
## Requirements

Requirements

• Fluent or native-level German
• English level B1 or above
• EU citizenship or valid authorization to work in Europe
• Good communication and interpersonal skills
• Positive attitude and problem-solving mindset
• Availability to work in Lisbon, Portugal

## Benefits

Salary and Benefits

• Entry-level salary: **€1,450 x 14 payments per year**
• Bonus: **up to €150 x 12 payments per year**
• Language bonus: **€100 x 12 payments per year**
• Additional bonuses for working hours and weekend shifts
• Benefits package

For More Information or to Apply

**Marco Velenosi**
Email: <[email hidden]>
WhatsApp: +39 334 619 6398
## Apply
[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/48136F952D/apply)
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