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Forward Deployed Engineer, Integrations - EU/UK

sardine · Singapore

RemoteImported listingfull-time4 days ago

About The Role

Who we are:Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and <Checkout.com> rely on Sardine to secure and grow trust in their products.Our culture:We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhereWe hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.Location:Remote - EU/UKFrom Home / Beach / Mountain / Cafe / Anywhere!We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.About the roleWe’re looking for a Forward Deployed Engineer to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.What you’ll be doingManage implementation and integration efforts for fraud and compliance productsWork closely with clients and provide end-to-end support during their onboarding process, setting our clients up for successOwn APIs, SDK documentation, integration guides, and overall support documentsAnalyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilitiesManage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverablesBuild a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technologyProvide product feedback to internal stakeholders as the eyes and ears on the groundWhat you’ll need4+ years in technical roles (e.g., Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, Forward Deployed Engineer) with strong execution skills, integration and automation expertise, and experience working with multiple technical teams, both internal and external.2+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personasExcellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completionExperience with basic SQL querying and JSON payload analysisExperience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)Benefits we offer:Generous compensation in cash and equityEarly exercise for all options, including pre-vestedWork from anywhere: Remote-first CultureFlexible paid time off and Year-end breakHealth insurance, dental, and vision coverage for employees and dependents - US and Canada specific4% matching in 401k / RRSP - US and Canada specificMacBook Pro delivered to your doorOne-time stipend to set up a home office — desk, chair, screen, etc.Monthly meal stipendMonthly social meet-up stipendAnnual health and wellness stipendAnnual Learning stipendJoin a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from <you.To> learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.

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