Account Manager

If you are an Account Manager professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Bulgaria . In this role, you will drive business growth, customer success, and market expansion for Control Systems & Software (CSS) solutions across the assigned territory. You will collaborate with customers and internal teams to identify opportunities, deliver value-driven solutions, and achieve sales, bookings, profitability, and strategic objectives while supporting Emerson’s commitment to innovation, integrity, collaboration, and inclusion.

In This Role, Your Responsibilities Will Be

• Develop and execute territory growth strategies to achieve sales, bookings, profitability, and strategic objectives for CSS solutions in Bulgaria.
• Build strong relationships with existing customers while identifying and developing new business opportunities across target industries.
• Promote and sell Emerson’s control systems, software solutions, services, and broader automation portfolio to meet customer needs.
• Collaborate with other Emerson business units to develop integrated solutions and maximize customer value.
• Lead customer engagements, presentations, and commercial discussions, including contract negotiations within the approved delegation of authority.
• Drive opportunity management, sales planning, forecasting, and pipeline development using CRM and related sales tools.
• Ensure successful execution of customer commitments and contractual requirements, maintaining a high level of customer satisfaction.
• Monitor market trends, customer needs, and competitor activities, providing insights that support business growth strategies.
• Represent Emerson at industry events, trade shows, conferences, and customer development activities to strengthen market presence.
• Prepare an annual booking budget by period and be able to forecast client’s business activity.
• Maintain compliance with Emerson’s ethics, trade compliance, quality, and health & safety standards while continuously expanding technical and industry knowledge.

Who You Are

You model high standards of honesty and integrity. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You persist in the face of challenges and setbacks. You anticipate customer needs and provide services that are beyond customer expectations. You adjust communication content and style to meet the needs of diverse stakeholders

For This Role, You Will Need

• Demonstrated experience managing customer relationships and driving business growth in industrial markets.
• Knowledge of process automation applications within industries such as Refining, Oil & Gas, Food & Beverage, Chemicals, Life Sciences, or related sectors.
• Experience promoting and selling control systems, software solutions, or industrial automation technologies.
• Strong communication, presentation, and relationship-building skills with the ability to engage diverse stakeholders.
• Business negotiation skills and the ability to support commercial discussions and agreements.
• Ability to analyze market conditions, identify opportunities, and translate customer needs into business solutions.
• Proficiency in CRM systems and sales pipeline management tools.
• Fluency in English.
• Willingness and ability to travel within Bulgaria and the Central & Southeastern Europe region as needed.
• Technical, engineering, automation, or related professional background, or equivalent combination of education, training, and relevant experience.

Preferred Qualifications That Set You Apart

• Experience working with distributed control systems (DCS), process automation solutions, or related software technologies.
• Knowledge of Emerson’s automation portfolio and industrial digitalization solutions.
• Experience developing business across multiple industry segments and complex customer environments.
• Proven success collaborating across cross-functional teams to deliver integrated customer solutions.
• Strong commercial acumen with experience in forecasting, strategic account planning, and opportunity management.
• Experience representing an organization at industry conferences, trade shows, and customer events.
• Additional regional language skills are considered an advantage.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.