Telecommunicator

Are you a problem solver who thrives in fast-paced environments? Do you have a knack for clear communication and helping others? If you answered 'YES', we want you to be the next essential part of our team! The Wake County Sherriff's Office is seeking candidates for our Telecommunicator role to ensure the safety and well being of the citizens and visitors to Wake County. Be the voice that connects! Primary Duties: Operate dispatching equipment to receive and transmit emergency and non-emergency calls Communicate with other law enforcement agencies Answer incoming emergency and non-emergency calls Dispatch requests for services Ensure that all calls are dispatched in a timely manner, and that information and addresses are correct Prioritize incidents to determine urgency Operate a multi-channel computer-based radio system Receive and prioritize incoming telephone calls Perform data entry into a Computer-Aided Dispatch (CAD) System Communicate effectively with the public, co-workers and other law enforcement agencies Maintain records and files generated from the North Carolina State Bureau of Investigation Criminal Information Section and Identification Section in compliance with state and federal regulations Perform other duties as assigned