Lead Revops - €60–80K BSPCE
vocca · Remote, France
About The Role
- OUR TEAM SHARED’S MISSION IS DEPLOY AI AGENTS TO TRANSFORM HOW PATIENTS AND DOCTORS CONNECT
- We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better.
- Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care.
- Already trusted by 3500+ providers, we’re transforming the patient–provider relationship, one call at a time.
- Want to shape the future of healthcare?
- Join us !
- Discover our company culture and values https://vocca-public.notion.site/Our-culture-30cec395a41880c29006c0e9f20d9691?pvs=74
- Here is a product Demo https://www.youtube.com/watch?v=mf80E8Cmodg
- Meet the team https://www.notion.so/Meet-the-team-268ec395a41880a98e60e7374540825e?pvs=21
- Article on our seed round of 5,5M$ https://www.lesechos.fr/start-up/deals/french-tech-vocca-une-ia-au-service-des-secretariats-medicaux-2188284
CONTEXT
We're experiencing one of the strongest growth rates in the French Tech ecosystem: we're targeting €10M ARR by the end of 2026. To achieve this, we need to triple the sales team while increasing productivity, and therefore the ARR signed per account executive.
YOUR MISSION
At the end of your first year, you will have built a system in which the sales team has tripled in size and increased ARR per sales rep by 50% (from €400K to €600K).
To achieve this, you own Revenue Operations end-to-end. You sit at the intersection of Sales, Ops, Finance, and Product. You report to the Head of Revops and Head of Sales, your main “client”.
This is a A to Z hands-on role. You define the strategy, build, run, document, and iterate.
RESPONSABILITIES
Sales & GTM Ops
- Own CRM (Attio): pipeline structure, stages, fields, hygiene
- Define and track funnel metrics (SQL, win rate, cycle length, ARR)
- Build deal workflows, pricing logic, approvals
- Support sales with clean data, dashboards, forecasts
- Instrument meetings, calls, emails, demos in the CRM
- Define activity standards; ensure data completeness; provide visibility on activity vs results.
- Implement compensation rules as the single source of truth; automate calculations, reporting, and payout exports; ensure numbers are clear, trusted, and undisputed.
- Sales tools ownership: own and maintain the sales tool stack (demo platform, telephony software, call recording, integrations), ensure reliability, adoption, and proper usage across the team.
Onboarding & Delivery Ops
- Structure deployment workflows (from signed deal → live)
- Track time-to-live, blockers, and handoffs
- Standardize configs, templates, playbooks
Billing & Revenue
- Own contracts → billing → cash collection flow
- Work with tools like Hyperline / Stripe / invoices
- Track MRR, ARR, churn, expansion, cohorts
- Ensure pricing is applied correctly (per site, per provider, per call)
Rev Analytics
- Build weekly / monthly revenue dashboards
- Track unit economics (ARPA, gross margin, CAC, LTV)
- Surface issues early. No surprises.
Process & Documentation
- Write everything down (Notion)
- Create SOPs so the company doesn't rely on tribal knowledge
- Make the org scalable from 10 → 100 people
THIS ROLE IS FOR YOU IF
- 3–6 years in RevOps, Sales Ops, BizOps in a SaaS / startup that scaled
- Very strong with tools and wants to build from the ground up (CRM, spreadsheets, automation)
- Structured thinker, you prioritize your task according to the impact on your yearly mission : scale sales and attain 10M in ARR.
- You're structured, pragmatic, and execution-driven
- You're comfortable working directly with founders
- You care about data, but even more about things actually working
- Fluent in French, Professional English
BENEFITS
- Equity (BSPCE)
- Executive contract (cadre) on a forfait-jours basis, with ~8–12 RTT days per year (depending on the year's public holidays).
- Hybrid rhythm from Paris: 3-4 days at the office, 1-2 day per week remote.
- MacBook provided.
- Meal vouchers: €9 per working day (55% covered by the company).
- EGYM Wellpass (Gymlib).
- Health insurance: 50% of Alan covered.
- Public transport: 50% of Navigo covered.
- Annual offsite and multiple team events throughout the year.
RECRUITMENT PROCESS
- 1️⃣ Discovery call (30 min) with our Talent Acquisition Manager
- 2️⃣ Hiring Manager interview (45 min) with Robin, Head of Revops
- 3️⃣ Case study (1hr) with Alexandre, and Robin
- 3️⃣ Culture / founder fit (1hr) with Eliott, CEO and/or Hugo, CTO + coffee with the team
- 4️⃣ Reference check
- 5️⃣ Offer ! 🎉
- We aim to keep the process within 30 days. You’ll receive continuous feedback throughout.
- WHY SHOULD YOU JOIN VOCCA?
- An entrepreneurial adventure, with a supportive, high-energy, execution-focused team
- A product already live, with delighted customers in a fast-growing market (healthcare automation, voice AI)
- A true scaling phase, with everything still to build
- Real responsibilities from day one
WE HIRE PEOPLE, NOT ROLES.
If you're excited about our opportunities but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
We'll be thrilled to receive your application!
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