Intern - IT Digital Infrastructure at Cleco Support Group

About The Role

Role Purpose

The Digital Infrastructure Intern works alongside IT professionals to learn how servers, cloud technologies, operating systems, data protection, and infrastructure services work together to keep critical business applications running.

Key Responsibilities

Assist with the support and maintenance of IT infrastructure, including servers, operating systems, and cloud-based technologies.
Monitor system performance and assist with troubleshooting hardware, software, and infrastructure-related issues.
Support projects involving infrastructure upgrades, technology implementations, and cloud migration initiatives.
Assist with data backup, recovery, and business continuity activities.
Document processes, technology solutions, and operational procedures.
Collaborate with IT team members and business partners to support day-to-day technology needs.
Participate in projects focused on automation, efficiency improvements, and emerging technologies.
Present project findings and accomplishments to leadership at the conclusion of the internship.

Qualifications

Required Education, Skills & Experience

Currently pursuing a bachelor’s degree in computer science, information technology, computer information systems, or a related field
Planning and project management skills
Willingness and ability to learn new technologies on the job
Proficient at functioning effectively within a team environment, presenting ideas and opinions in a respective and collegial manner
General knowledge of Linux and Windows Operating System administration to be able to maintain the infrastructure environment