Reception Supervisor (f/m/d)

Reception Supervisor (f/m/d)

MEININGER Hotel Amsterdam Amstel

Full-Time

Do you love working together with your team to ensure guests have a fantastic time? Get ready for your new adventure and apply to MEININGER Hotel Amsterdam Amstel for a Reception Supervisor (f/m/d) role!

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.

We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

• You are in charge of the smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You act as a great host and create a memorable stay for our guests
• You are responsible for maintaining MEININGER quality standards in your area
• You are leading the front-of-house team together with your Assistant Hotel Manager
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts
• You are leading the front-of-house team together with your Assistant Hotel Manager
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You oversee smooth operations of the reception team and provide great customer service to our guests

YOUR PROFILE

• You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You enjoy working in a team, guiding and developing your team members
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (min. B1-B2 level ) and any other languages are an advantage

WHAT MEININGER OFFERS

• Hospitality CLA+ salaries and benefits
• 2 days off for volunteering at your favourite NGO
• Pension gap package
• 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• Language courses
• The occasional opportunity to travel to support new openings or exchange programs
• Open Up : Access 1:1 sessions with certified psychologists for MEININGER employees
• Access to discount platform “ BenefitsAtWork ”
• Travel expenses

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds , cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE us here: MEININGER Hotel AMSTERDAM AMSTEL

Contact: Rafael De Santi (Assistant Hotel Manager)

Remote Type

On Site