Product Manager

DescriptionHave you ever thought about a career in the fast-paced gold and silver industry? If so, here is your golden opportunity and the timing couldn’t be better! Upstate Coin & Gold is offering an exceptional opportunity to become an expert in the exciting precious metals profession; in this role, no two days are ever the same.

As a Product Manager at UCG, you will support the Director of Product and Innovation in executing our product vision, strategy, and continuous evolution. You will work within cross-functional teams to identify market opportunities, validate disruptive solutions, and deliver scalable products. Embracing a culture of experimentation and user-centric design, you will help ensure our product portfolio remains highly competitive and forward-looking.

Key Responsibilities

Product Strategy Execution: Support the overarching product vision by translating high-level strategies into actionable, phased development plans and clear product requirements.
Market & User Research: Conduct competitive analysis and customer discovery to identify unmet needs and emerging industry trends.
Prototyping & Validation: Participate in the discovery and incubation of new features and concepts. Utilize frameworks for rapid prototyping and user testing to validate assumptions by failing fast and iterating quickly.
Cross-Functional Collaboration: Partner with Engineering, Marketing, Sales, and Customer Success to ensure cohesive product development and go-to-market strategies.
Agile Delivery: Champion Agile methodologies to streamline product operations and accelerate time-to-market while maintaining high quality.
Performance Monitoring: Track and monitor core KPIs such as user adoption, retention, MRR/ARR, and customer satisfaction to measure success and inform product decisions.

Qualifications

Experience: 3–5 years of hands-on experience in product management.
Execution Skills: Demonstrated history of helping take products from abstract concept to successful commercial launch.
Team & Culture Fit: Ability to thrive in an inclusive, psychologically safe, and high-performance culture that encourages calculated risk-taking, open feedback, and continuous learning.
Analytical Acumen: Strong capability to leverage quantitative data, user feedback, and market insights to drive objective decisions.
Technical Literacy: Solid understanding of software development lifecycles, UI/UX principles, and modern frameworks like Design Thinking and Lean Startup.

Total Rewards Package:

Competitive compensation based on experience
Annual performance bonus opportunity
Up to 6% company match on 401(k)
Employer-paid profit-sharing and cash balance plans
Comprehensive medical, dental, vision, and Employee Assistance plans
HSA and FSA plans (pre-tax benefit)
Company paid STD, LTD, Life, and AD&D
Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet
PTO and paid holidays
Extensive on-the-job training and opportunities for advancement