Lift Operator

DescriptionJOB DESCRIPTION

• A lift operator will assist and provide instruction to all passengers in the safe
• loading and unloading of Arizona Snowbowl’s ski lifts and conveyors, while
• providing excellent customer service by interacting with all lift passengers. Lift
• Operators will ensure great customer experience while continually promoting
• “The Freedom to Ski” to all guests and personnel.

QualificationsRESPONSIBILITIES REQUIRED

• ● Provide outstanding guest service by assisting and directing guests on
• and off chairlifts in a safe, professional, and efficient manner.
• ● Check all guests boarding the lift for a valid ticket or pass using a
• scanner.
• ● Monitor and assess guest’s needs by slowing chairlifts down for their
• safety.
• ● Shovel snow, chip ice, sweep chairs, and maintain loading and
• unloading ramps in a safe and efficient manner.
• ● Perform daily lift checks, complete lift logs, and incident reports when
• needed.
• ● Effective communication via Snowbowl protocol including prompt
• emergency notification to dispatch.

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• ● Maintain safety and operating guidelines of lifts and lift ramps as per
• ANSI B77.1 requirements.
• ● Assist in emergencies as required. For example: Lift evacuations,
• avalanche rescue, reporting guest injuries, etc.
• ● Meet company requirements for appearance, attendance and
• punctuality.
• ● Required to be in uniform and wear a name tag daily.

KNOWLEDGE REQUIRED

• ● Knowledge of ticket scanning equipment.
• ● Knowledge of lift controls and operations for aerial/surface lifts.
• ● Knowledge of lift and ski area safety processes and procedures.

SKILLS REQUIRED

• ● Skill in determining possible safety hazards.Skill in basic machinery.
• ● Skill in providing excellent customer service.
• ● Skill to remain focused and on the task at hand.

ABILITIES REQUIRED

• ● Ability to communicate clearly, effectively, and professionally with guests
• and co-workers.
• ● Ability to read, understand, and comply with all company and
• departmental policies and procedures.
• ● Ability to perform timely and accurate completion of lift logs and incident
• reports.
• ● Ability to use scanning equipment to verify every guest is in possession
• of correct pass or ticket prior to boarding lift.
• ● Ability to maintain situational awareness for the safety of oneself and
• others.

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MINIMUM QUALIFICATIONS REQUIRED

• ● Must be at least 18 years of age.
• ● HS Diploma or equivalent (GED, or at least one year of working
• experience).

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• ● Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend
• for extended periods of time.
• ● Regularly work in adverse conditions and required to use protective
• equipment to prevent exposure to hazardous materials. May be required
• to walk on slippery and uneven surfaces.
• ● Must be able to occasionally lift, push or pull 50 lbs. Individually or with
• assistance.
• The physical demands described here are required to be met by an employee
• to successfully perform the essential functions of this job. Reasonable
• accommodations may be made to enable individuals with disabilities to
• perform the essential functions.
• This job description is designed to indicate the general nature and level of
• work. It is not designed to contain or be interpreted as a comprehensive list of
• all duties, responsibilities, and qualifications required of employees assigned
• to this job. Duties and responsibilities may change at any time with or without
• notice.