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DeskSide Technician

Stefanini · Waterloo, IA, United States

IT - Network / Systems / DB AdminImported listingfull-timeabout 1 month ago

About The Role

  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • High school diploma or equivalent required
  • 2+ years’ experience
  • HP Certification
  • Proficient in Microsoft Active Directory
  • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
  • Solid foundation of Personal Computer experience
  • Excellent troubleshooting capability
  • Ability to work in a team environment as well as independently
  • Strong sense of customer service
  • Proven ability to remain flexible in a changing environment
  • Attendance and schedule adherence are requirements of this position
  • Ability to walk and bend and perform labor-related duties of connecting computer equipment
  • Ability lift up to 50 lbs. when moving electronic equipment.
  • May require additional project-specific training

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