VIP Relationship Manager

Join <Blockchain.com> as a VIP Relationship Manager, where you will own and grow a portfolio of high-net-worth clients, delivering a white-glove, concierge-style experience. You will drive revenue growth through upselling and cross-selling, conduct structured discovery conversations, and collaborate with various internal teams. This is a senior, revenue-impacting role designed for charismatic and highly motivated relationship builders.

• Gérer et développer un portefeuille de clients VIP, en agissant en tant que conseiller de confiance et partenaire commercial.
• Conduire activement la vente incitative et la vente croisée des produits VIP, en identifiant les opportunités de croissance.
• Collaborer avec les équipes de vente, de produit et d'opérations pour offrir une expérience client fluide et sans faille.

• Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients
• Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto
• Experience in crypto, trading platforms or institutional brokerage environments is highly desirable
• Self-starter mentality with the ability to manage a book of business independently
• Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking
• Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships
• Comfort operating in fast-paced, high-ownership environments with revenue accountability
• Familiarity with real-time client communication tools such as Telegram, WhatsApp or similar platforms
• High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients
• Existing relationships or a personal network of high-net-worth or active trading clients
• A strong interest in digital assets, crypto markets and emerging financial products
• Experience supporting clients across multiple products such as trading, yield, lending or structured investment products
• A background in consultative or solution-based sales rather than transactional sales