Account Manager (German Speaker)

Join Finom, a fast-growing fintech company, as an Account Manager. In this role, you will manage a portfolio of high-value customers across European markets, building strong relationships and driving revenue growth. You will be measured on customer retention, business growth, and account health. This position is critical to Finom's expansion and offers opportunities for growth and impact.

• Actively manage and engage a portfolio of high-value customers, building strong relationships and becoming a trusted point of contact.
• Drive revenue growth, retention, and product adoption across Finom’s product suite by identifying and executing upsell, cross-sell, and referral opportunities.
• Use account data, usage signals, and portfolio trends to prioritize outreach and identify opportunities or risks, while maintaining accurate Salesforce pipeline tracking.
• Commercially focused - you think in terms of revenue per account, expansion potential, balancing customer satisfaction with business goals
• If you are a hungry, self motivated individual, who is looking for a role they can grow and make their own - this is your seat
• Native German (or almost) and perfect fluency in English
• Strong communication skills - you know how to open a conversation and create urgency without being pushy and put the customer first
• Comfortable working in a fast-moving environment where the playbook is still being written in places
• You use data to make decisions - whether that's spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
• Minimum 1-2 years in a Sales, Account Management, Customer Success position in B2B SaaS or Fintech
• Prior experience with Salesforce or similar tools is a benefit