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Customer Service Manager
Valce Talent Solutions · Monterrey, Mexico
About The Role
Customer Service Manager
5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.
Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.
Possess a solid level of technical knowledge that complements your service management capabilities
Knowledge in Technologies such us connectivity, voice, cloud (SDWAN, MS Teams);
Hybrid way of working, two days at customer’s office at Monterey
The resource wil be working in a migration project, Cisco yo fortinet platform.
onsite- Monterrey
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