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Assistant Store Manager Mr Price Mariental

Mr Price Group · Mariental, Hardap, Namibia

Retail SalesOn-siteImported listingfull-timeabout 2 months ago

About The Role

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management

  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
  • Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability

  • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
  • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness.

Risk Management

  • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

  • Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development

  • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
  • Recruit, administer & manage performance in accordance with company policies and procedures.

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  • Must be Namibian Citizen.
  • Grade: 12.
  • 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
  • Understanding of Sales & Service Management.
  • Budgeting Skills.
  • Proficiency in MS Office.
  • Effective Communication Skills
  • Understanding of Retail Trade.
  • Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

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