Senior Engineer AIS Platform and Support - Consultant - MFT - KGS CH

Job Title: Senior Azure Integration Platform Engineer

Role Overview

The Senior Azure Integration Platform Engineer is responsible for the operational reliability, performance, and optimisation of the Azure Integration Services (AIS) platform in enterprise environments. The role operates with significant autonomy, providing advanced technical support , driving continuous improvement, and ensuring platform services meet agreed service levels.

Key Responsibilities

Platform Operations & Engineering

Operate, maintain, and optimise Azure Integration Services, including

Logic Apps (Consumption & Standard)

API Management

Service Bus, Event Grid

Azure Functions

• Ensure platform stability, availability, scalability, and performance
• Apply patches, upgrades, and platform updates in line with operational standards

Monitoring, Reliability & Incident Management

Monitor platform health and capacity using

Azure Monitor

Application Insights

Log Analytics

• Respond to and resolve platform-level incidents, including throttling, outages, and Azure service issues
• Lead troubleshooting of complex integration and connectivity issues
• Contribute to root cause analysis and continuous improvement actions
• Participation in 24x7 rotational shift or on-call support , depending on business needs
• Support for planned maintenance and platform upgrades

Cloud Infrastructure, Security & Governance

Maintain Azure resource groups, policies, RBAC, and Key Vaults

Support secure networking configurations including

• VNETs, subnets, NSGs
• Private endpoints
• Ensure platform configurations comply with security, governance, and audit standards

API Management & Integration Services

• Manage API Management gateways, tiers, configurations, quotas, and diagnostics
• Support integration performance tuning and reliability improvements
• Review and validate platform changes to minimise operational risk

Reporting, Cost Awareness & Optimisation

• Maintain operational dashboards and service reporting
• Support Azure cost monitoring and optimisation activities
• Identify opportunities to improve efficiency and reduce operational overhead

Knowledge Sharing & Technical Guidance

• Guide and support junior engineers in day-to-day platform operations
• Review changes, deployments, and operational procedures
• Contribute to documentation, runbooks, and operational standards

Experience Profile

• 5–7 years of experience in Azure integration and cloud platform operations
• Proven experience supporting production, business-critical platforms

Required Skills & Experience

Essential

• Strong hands-on experience with Azure Integration Services
• Solid knowledge of Azure networking, security, and governance
• Experience supporting production platforms and handling incidents and outages
• Proficiency with monitoring, alerting, and incident management tools

Desirable

• Azure Administrator (AZ-104) or Developer (AZ-204) certification
• Experience with cost management and optimisation in Azure
• Familiarity with ITIL-aligned operational processes