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Content Writer

PSG Global Solutions · San Francisco, CA, United States

Content Creation / PublishingImported listingcontractabout 16 hours ago

About The Role

Responsibilities

  • Plan and write content for mobile (across all touch points including UI labels, emails, in-app notifications, and contextual help)
  • Utilize customer data insights and storytelling to create a rich and personalized app experience across the consumer journey
  • Collaborate with design partners to influence page layout, interactions, and visual design
  • Coordinate content with Product, UX, and Engineering teams to ensure we create a consistent end-to-end experience
  • Work with legal, compliance, privacy, and other teams to ensure corporate best practices, compliance, and to obtain approvals
  • Maintain the content in multiple languages—and sometimes multiple versions to meet different countries’ requirements—using external translation vendors
  • Fix content defects and error messages
  • Collaborate with colleagues around the world to support the global brand
  • Assist language validator during user acceptance testing on translated content
  • Excellent, highly creative communication and critical-thinking skills.
  • 3 to 5 years of professional writing experience, with 3 years writing mobile content, preferably for interactive user experiences
  • A clear understanding of how to utilize a user-centered design process to drive decision-making regarding content.
  • Experience using mobile app content as an engagement tool that transforms customer relationships.
  • To be at ease managing multiple projects, setting stakeholder expectations, working individually and as a part of teams.
  • Experience in financial services, payments or B2B is preferred.
  • Bachelor's degree or equivalent in English, Journalism, Communications, or related field.
  • All your information will be kept confidential according to EEO guidelines.
  • IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 980-244-3270 ASAP! I want to know more about your preferences.
  • If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

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