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PG
Content Writer
PSG Global Solutions · San Francisco, CA, United States
About The Role
Responsibilities
- Plan and write content for mobile (across all touch points including UI labels, emails, in-app notifications, and contextual help)
- Utilize customer data insights and storytelling to create a rich and personalized app experience across the consumer journey
- Collaborate with design partners to influence page layout, interactions, and visual design
- Coordinate content with Product, UX, and Engineering teams to ensure we create a consistent end-to-end experience
- Work with legal, compliance, privacy, and other teams to ensure corporate best practices, compliance, and to obtain approvals
- Maintain the content in multiple languages—and sometimes multiple versions to meet different countries’ requirements—using external translation vendors
- Fix content defects and error messages
- Collaborate with colleagues around the world to support the global brand
- Assist language validator during user acceptance testing on translated content
- Excellent, highly creative communication and critical-thinking skills.
- 3 to 5 years of professional writing experience, with 3 years writing mobile content, preferably for interactive user experiences
- A clear understanding of how to utilize a user-centered design process to drive decision-making regarding content.
- Experience using mobile app content as an engagement tool that transforms customer relationships.
- To be at ease managing multiple projects, setting stakeholder expectations, working individually and as a part of teams.
- Experience in financial services, payments or B2B is preferred.
- Bachelor's degree or equivalent in English, Journalism, Communications, or related field.
- All your information will be kept confidential according to EEO guidelines.
- IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 980-244-3270 ASAP! I want to know more about your preferences.
- If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!
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