Associate, Clients

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com .

About WPP Media Clients team

WPP Media Clients team is a business unit within WPP Media Malaysia that services our local Growth led clients which are performance oriented, need agile team and require fast turnaround operations. The team consists of media specialists that perform a hybrid role cutting across the entire campaign lifecycle, namely end-to-end client engagement, strategic planning and campaign management.

Role Summary and Responsibilities

Client & Media Vendor Relationship Management

• Foster and nurture positive relationships with clients through regular communication, responsiveness, and addressing inquiries, concerns, and requests related to media reporting.
• Coordinate and educate media vendors on client acceptance procedures, ensuring a smooth and efficient process.
• Act as the primary point of contact for client interactions and collaborate with internal teams to deliver accurate reporting.
• Maintain positive relationships with media vendors.
• Ensure prompt payment to media vendors.

Reporting and Billing

• Ensure the punctual submission of media reports, meeting both client expectations and internal deadlines.
• Collaborate closely with the finance team to ensure accurate and timely billing completion for media vendors

Stakeholder Management

• Facilitate effective communication and collaboration between local and regional teams.
• Work closely with campaign manager, planners, and finance teams to guarantee the timely submission of media reports.

Skills and Experience

• Diploma/Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in client servicing, administrative, finance related roles.
• Demonstrate a keen attention to details in aspect of media reporting to maintain quality of deliveries.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with reporting tools is a plus.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.